Terms & Conditions

Effective Date: November 5, 2025
Last Updated: November 5, 2025

Welcome to Hooberry!
By accessing or purchasing from hooberry.com

you agree to comply with these Terms & Conditions. Please read them carefully before using our website or placing any order.

1. General

• The website hooberry.com is owned and operated by Hooberry, Kerala, India.

• By browsing our website, creating an account, or placing an order, you acknowledge that you have read and agreed to these Terms & Conditions, our Privacy Policy, Shipping Policy, and Return & Exchange Policy.

• Hooberry reserves the right to update or change these terms at any time without prior notice.

2. Products and Descriptions

• We strive to display all product images, specifications, and details accurately.

• Minor differences in size, color, or packaging may occur due to manufacturing variations or screen settings.

• Product availability is subject to change, and Hooberry reserves the right to discontinue or limit quantities at any time.

3. Pricing and Payment

• All prices listed on the website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

• Prices and offers are subject to change without notice.

• Payments must be made in full before dispatch. We accept secure online payments through UPI, Credit/Debit Cards, Net Banking, and Wallets.

• Hooberry is not responsible for any payment failures or transaction issues caused by third-party payment gateways.

4. Order Confirmation

• You will receive an email or WhatsApp confirmation after placing an order.

• Hooberry reserves the right to cancel any order if fraudulent activity, incorrect information, or stock unavailability is detected.

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  5. Shipping & Delivery

  • Orders are processed within 1–2 business days after successful payment.

  • Kerala Delivery: 7–15 business days

  • Other Indian States: 15–20 business days

  • Delivery times are estimated and may vary due to courier delays, local restrictions, or holidays.

  • For complete information, refer to our Shipping Policy
    

    6. Returns, Exchanges & Refunds

    • Returns are accepted for damaged, defective, or incorrect items reported within 7 days of delivery.

    • Custom-printed, personalized, or used packaging products are non-returnable.

    • Refunds are processed after product inspection.

    • For details, see our Return & Exchange Policy

       

      7. Cancellations

      • Orders can be cancelled before shipment by contacting our support team.

      • Once shipped, orders cannot be cancelled but may be eligible for return after delivery.