Privacy Policy

Terms & Conditions

Effective Date: November 5, 2025 Last Updated: November 5, 2025

Welcome to Hooberry!

By accessing or purchasing from hooberry.com, you agree to comply with these Terms & Conditions. Please read them carefully before using our website or placing any order.

1. General

The website hooberry.com is owned and operated by Hooberry Kerala, India.

By browsing our website, creating an account, or placing an order, you acknowledge that you have read and agreed to these Terms & Conditions, our Privacy Policy, Shipping Policy, and Return & Exchange Policy.

Hooberry reserves the right to update or change these terms at any time without prior notice.

2. Products and Descriptions

We strive to display all product images, specifications, and details accurately.

Minor differences in size, color, or packaging may occur due to manufacturing variations or screen settings.

Product availability is subject to change, and Hooberry reserves the right to discontinue or limit quantities at any time.

3. Pricing and Payment

All prices listed on the website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

Prices and offers are subject to change without notice.

Payments must be made in full before dispatch. We accept secure online payments through UPI, Credit/Debit Cards, Net Banking, and Wallets.

Hooberry is not responsible for any payment failures or transaction issues caused by third-party payment gateways.

4. Order Confirmation

You will receive an email or WhatsApp confirmation after placing an order.

Hooberry reserves the right to cancel any order if fraudulent activity, incorrect information, or stock unavailability is detected.

5. Shipping & Delivery

Orders are processed within 1–2 business days after successful payment.

• Kerala Delivery: 7–15 business days

• Other Indian States: 15–20 business days

Delivery times are estimated and may vary due to courier delays, local restrictions, or holidays.

For complete information, refer to our Shipping Policy.

6. Returns, Exchanges & Refunds

Returns are accepted for damaged, defective, or incorrect items reported within 7 days of delivery.

Custom-printed, personalized, or used packaging products are non-returnable.

Refunds are processed after product inspection.

For details, see our Return & Exchange Policy.

7. Cancellations

Orders can be cancelled before shipment by contacting our support team.

Once shipped, orders cannot be cancelled but may be eligible for return after delivery.

8. Intellectual Property

All website content, including images, text, graphics, and product designs, is the property of Hooberry and protected under applicable copyright and trademark laws.

No part of this site may be copied, reproduced, or distributed without written permission from Hooberry.

9. Limitation of Liability

Hooberry is not liable for any indirect, incidental, or consequential damages resulting from:

• Website or product usage

• Delayed or lost shipments

• Errors, inaccuracies, or omissions in product information

Our liability shall not exceed the total amount paid for the product in question.

10. User Responsibilities

By using our website, you agree that you will not:

• Provide false or misleading information

• Engage in fraudulent or abusive activity

• Use the website for illegal purposes

11. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Kerala, India.

12. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact: