{"id":187,"date":"2024-06-10T08:15:37","date_gmt":"2024-06-10T08:15:37","guid":{"rendered":"https:\/\/raw.githubusercontent.com\/drfuri\/demo-content\/main\/ecomus\/fashion\/images\/?page_id=187"},"modified":"2025-11-13T09:04:44","modified_gmt":"2025-11-13T09:04:44","slug":"returns-exchanges","status":"publish","type":"page","link":"https:\/\/hooberry.com\/?page_id=187","title":{"rendered":"Returns + Exchanges"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"187\" class=\"elementor elementor-187\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aaabcab e-flex e-con-boxed ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default ecomus-responsive-column ecomus-motion--var(--position) e-con e-parent\" data-id=\"aaabcab\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3ee3b70b e-con-full e-flex ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default ecomus-responsive-column ecomus-motion--var(--position) e-con e-child\" data-id=\"3ee3b70b\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-19f577fa e-con-full e-flex ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default ecomus-responsive-column ecomus-motion--var(--position) e-con e-child\" data-id=\"19f577fa\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c13b0b3 elementor-widget elementor-widget-text-editor\" data-id=\"c13b0b3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"165\" data-end=\"240\"><strong data-start=\"165\" data-end=\"184\">Effective Date:<\/strong> November 5, 2025<br data-start=\"201\" data-end=\"204\" \/><strong data-start=\"204\" data-end=\"221\">Last Updated:<\/strong> November 5, 2025<\/p><p data-start=\"242\" data-end=\"516\">At <strong data-start=\"245\" data-end=\"278\">Hooberry<\/strong>, we value your satisfaction and strive to deliver high-quality packaging solutions for your business. If you are not completely satisfied with your purchase, we\u2019re here to help with returns and exchanges under the following conditions.<\/p><hr data-start=\"518\" data-end=\"521\" \/><h5 data-start=\"523\" data-end=\"570\"><strong data-start=\"527\" data-end=\"568\">1. Eligibility for Return or Exchange<\/strong><\/h5><p data-start=\"571\" data-end=\"613\">You may request a return or exchange if:<\/p><ul data-start=\"614\" data-end=\"830\"><li data-start=\"614\" data-end=\"688\"><p data-start=\"616\" data-end=\"688\">The item you received is <strong data-start=\"641\" data-end=\"652\">damaged<\/strong>, <strong data-start=\"654\" data-end=\"667\">defective<\/strong>, or <strong data-start=\"672\" data-end=\"685\">incorrect<\/strong>.<\/p><\/li><li data-start=\"689\" data-end=\"750\"><p data-start=\"691\" data-end=\"750\">The return request is made <strong data-start=\"718\" data-end=\"735\">within 7 days<\/strong> of delivery.<\/p><\/li><li data-start=\"751\" data-end=\"830\"><p data-start=\"753\" data-end=\"830\">The product is <strong data-start=\"768\" data-end=\"778\">unused<\/strong>, <strong data-start=\"780\" data-end=\"792\">unopened<\/strong>, and in its <strong data-start=\"805\" data-end=\"827\">original packaging<\/strong>.<\/p><\/li><\/ul><p data-start=\"832\" data-end=\"867\"><strong data-start=\"832\" data-end=\"865\">Non-returnable items include:<\/strong><\/p><ul data-start=\"868\" data-end=\"1022\"><li data-start=\"868\" data-end=\"921\"><p data-start=\"870\" data-end=\"921\">Custom-printed or personalized packaging products<\/p><\/li><li data-start=\"922\" data-end=\"982\"><p data-start=\"924\" data-end=\"982\">Opened or used items (such as rolls, labels, or sealers)<\/p><\/li><li data-start=\"983\" data-end=\"1022\"><p data-start=\"985\" data-end=\"1022\">Clearance or promotional sale items<\/p><\/li><\/ul><hr data-start=\"1024\" data-end=\"1027\" \/><h5 data-start=\"1029\" data-end=\"1056\"><strong data-start=\"1033\" data-end=\"1054\">2. Return Process<\/strong><\/h5><p data-start=\"1058\" data-end=\"1081\">To initiate a return:<\/p><ol data-start=\"1082\" data-end=\"1346\"><li data-start=\"1082\" data-end=\"1178\"><p data-start=\"1085\" data-end=\"1178\">Contact our support team at <strong data-start=\"1113\" data-end=\"1137\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1115\" data-end=\"1135\">info@hooberry.com<\/a><\/strong><\/p><\/li><li data-start=\"1082\" data-end=\"1178\"><ol data-start=\"1082\" data-end=\"1346\"><li data-start=\"1179\" data-end=\"1275\"><p data-start=\"1182\" data-end=\"1275\">Provide your <strong data-start=\"1195\" data-end=\"1211\">order number<\/strong>, <strong data-start=\"1213\" data-end=\"1234\">photo\/video proof<\/strong> of the issue, and a brief explanation.<\/p><\/li><li data-start=\"1276\" data-end=\"1346\"><p data-start=\"1279\" data-end=\"1346\">Once approved, you will receive instructions for return shipping.<\/p><\/li><\/ol><p data-start=\"1348\" data-end=\"1359\"><strong data-start=\"1348\" data-end=\"1357\">Note:<\/strong><\/p><ul data-start=\"1360\" data-end=\"1528\"><li data-start=\"1360\" data-end=\"1459\"><p data-start=\"1362\" data-end=\"1459\">Customers are responsible for the return shipping cost unless the item is damaged or incorrect.<\/p><\/li><li data-start=\"1460\" data-end=\"1528\"><p data-start=\"1462\" data-end=\"1528\">Items returned without prior authorization will not be accepted.<\/p><\/li><\/ul><hr data-start=\"1530\" data-end=\"1533\" \/><h5 data-start=\"1535\" data-end=\"1563\"><strong data-start=\"1539\" data-end=\"1561\">3. Exchange Policy<\/strong><\/h5><p data-start=\"1565\" data-end=\"1618\">If you received a defective or wrong item, we will:<\/p><ul data-start=\"1619\" data-end=\"1738\"><li data-start=\"1619\" data-end=\"1693\"><p data-start=\"1621\" data-end=\"1693\">Replace the product with a new one (subject to stock availability), or<\/p><\/li><li data-start=\"1694\" data-end=\"1738\"><p data-start=\"1696\" data-end=\"1738\">Offer store credit for future purchases.<\/p><\/li><\/ul><p data-start=\"1740\" data-end=\"1839\">If the desired replacement is unavailable, a full refund will be issued after product inspection.<\/p><hr data-start=\"1841\" data-end=\"1844\" \/><h5 data-start=\"1846\" data-end=\"1866\"><strong data-start=\"1850\" data-end=\"1864\">4. Refunds<\/strong><\/h5><p data-start=\"1868\" data-end=\"2053\">After your return is received and inspected, we will notify you by email.<br data-start=\"1941\" data-end=\"1944\" \/>Once approved, your refund will be processed within <strong data-start=\"1996\" data-end=\"2018\">5\u201310 business days<\/strong> to your original payment method.<\/p><p data-start=\"2055\" data-end=\"2074\">Please note that:<\/p><ul data-start=\"2075\" data-end=\"2230\"><li data-start=\"2075\" data-end=\"2164\"><p data-start=\"2077\" data-end=\"2164\">Shipping charges are <strong data-start=\"2098\" data-end=\"2116\">non-refundable<\/strong> unless the return is due to a hooberry error.<\/p><\/li><li data-start=\"2165\" data-end=\"2230\"><p data-start=\"2167\" data-end=\"2230\">Refund timelines may vary depending on your payment provider.<\/p><\/li><\/ul><hr data-start=\"2232\" data-end=\"2235\" \/><h5 data-start=\"2237\" data-end=\"2276\"><strong data-start=\"2241\" data-end=\"2274\">5. Damaged or Incorrect Items<\/strong><\/h5><p data-start=\"2278\" data-end=\"2501\">If you receive a damaged, defective, or incorrect product, contact us immediately with photos or videos within <strong data-start=\"2389\" data-end=\"2401\">48 hours<\/strong> of delivery.<br data-start=\"2414\" data-end=\"2417\" \/>We will prioritize your case and arrange a replacement or refund at no extra cost.<\/p><hr data-start=\"2503\" data-end=\"2506\" \/><h5 data-start=\"2508\" data-end=\"2534\"><strong data-start=\"2512\" data-end=\"2532\">6. Cancellations<\/strong><\/h5><p data-start=\"2536\" data-end=\"2683\">Orders can be cancelled <strong data-start=\"2560\" data-end=\"2579\">before shipment<\/strong> only. Once dispatched, the order cannot be cancelled but can be processed as a return after delivery.<\/p><hr data-start=\"2685\" data-end=\"2688\" \/><h5 data-start=\"2690\" data-end=\"2713\"><strong data-start=\"2694\" data-end=\"2711\">7. Contact Us<\/strong><\/h5><p data-start=\"2715\" data-end=\"2855\">For return or exchange support, contact:<br data-start=\"2755\" data-end=\"2758\" \/>\ud83d\udce7 <strong>info@hooberry<\/strong><strong data-start=\"2761\" data-end=\"2785\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2763\" data-end=\"2783\">.com<\/a><\/strong><\/p><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-49542d9c e-con-full e-flex ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default ecomus-responsive-column ecomus-motion--var(--position) e-con e-child\" data-id=\"49542d9c\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Effective Date: November 5, 2025Last Updated: November 5, 2025 At Hooberry, we value your satisfaction and strive to deliver high-quality packaging solutions for your business. If you are not completely satisfied with your purchase, we\u2019re here to help with returns and exchanges under the following conditions. 1. Eligibility for Return or Exchange You may request [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-187","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.3 (Yoast SEO v26.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Returns + Exchanges - Affordable Packaging for Small Businesses in India\u201dBuy corrugated boxes, courier bags, and packaging pouches in low quantities at factory-direct prices.<\/title>\n<meta name=\"description\" content=\"Shop Hooberry for low-cost packaging in India. 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